The Need-to-Know Before You Go

COME RAIN AND/OR SHINE: The show will go on whatever the weather, except for extremely high winds & lightning within a certain proximity. Check our socials for any changes. 

GATE TIMES: Gates are usually 90 minutes before showtime, but check your specific event page for exact times. Get here earlier so you can enjoy your night and not be stuck in traffic.

PARKING LOTS: Parking lots open at 4pm on show days. General admission parking comes with your ticket. If you want easier entry, go for Premier Parking; easier entry and exit, go for Quick Out Parking. We also offer Oversized Vehicle Parking for RVs/Limos/Buses/Large vehicles with easy entry and exit. We do not allow overnight parking.

WHEN YOU GET HERE: You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs. Please don't bring a lawn chair or stadium seat - we definitely do not allow those! Blankets no larger than 4'x6' are allowed.

MOBILE ENTRY ONLY: Before you head to the venue, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. Your phone is your ticket.

CONTACTLESS PAYMENTS ONLY: We’re a cash-free venue. If you arrive without a debit or credit card, head to a cash-to-card booth near the main gates or in the East and West Plaza and they’ll exchange cash for card (for free & with no fees). 

BOX OFFICE: The Box Office is only open on show days to purchase tickets and will be open starting at 2pm every show day. Artist guest list ticket pick-up is not available until after doors have opened and requires photo ID. To contact the box office on non-show days, please email RISRACustomerService@livenation.com.

THE MERCH: Find your favorite artist's merch at our merch booths in the east and west plaza.

SUSTAINABILITY: You’ll find recycling bins throughout the venue. We also have free filtered water refills and solar-powered charging stations in both plazas, thanks to OnPoint Community Credit Union. You can bring an empty reusable water bottle to help us do our part in building a sustainable future.